Privacy Policy
Last Updated: December 21, 2025
1. Introduction
Welcome to StudyWise ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform and AI-powered tutoring services.
2. Information We Collect
2.1 Personal Information
When you create an account, we collect:
- Email address
- Name (optional)
- Profile picture (optional)
- Authentication credentials (managed securely by Clerk)
2.2 Educational Content
We collect and store:
- Chat conversations with our AI tutors
- Questions you ask
- Study materials you generate (study guides, reference sheets, flashcards, etc.)
- Files you upload for educational purposes
2.3 Usage Information
We automatically collect:
- Device information (browser type, operating system)
- IP address and general location
- Pages visited and features used
- Time and date of your visits
- Session duration
2.4 Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain your session and keep you logged in
- Remember your preferences and settings
- Analyze usage patterns and improve our services
- Provide personalized learning experiences
3. How We Use Your Information
We use the collected information to:
- Provide Services: Deliver AI-powered tutoring and generate personalized educational content
- Improve Platform: Analyze usage patterns to enhance features and user experience
- Communication: Send important updates about your account and our services
- Security: Protect against unauthorized access and fraudulent activity
- Compliance: Meet legal obligations and enforce our terms of service
4. Third-Party Services
4.1 Authentication
We use Clerk for secure authentication and user management. Clerk processes your email and authentication data according to their privacy policy.
4.2 AI Services
We use the following AI providers to power our tutoring services:
- OpenAI: GPT models for conversational AI tutoring
- Google AI: Gemini models for additional AI capabilities
- Vercel AI: AI infrastructure and tools
Your conversations may be processed by these services to generate responses. We do not share personally identifiable information with AI providers beyond what's necessary for service delivery.
4.3 Hosting and Infrastructure
We use Vercel for hosting and Vercel Postgres on Neon for database services. Your data is stored securely in accordance with industry standards.
4.4 Search Services
We use Exa Search API to provide web search functionality within the platform.
4.5 File Uploads
We use UploadThing for secure file upload and storage functionality.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your data only in the following circumstances:
- Service Providers: With third-party vendors who help us operate our platform (as listed above)
- Legal Requirements: When required by law, court order, or legal process
- Safety: To protect the rights, property, or safety of StudyWise, our users, or others
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Public Content: Content you mark as "public" may be visible to other users
6. Data Security
We implement industry-standard security measures to protect your information:
- Encryption in transit (HTTPS/TLS)
- Encrypted data storage
- Secure authentication via Clerk
- Regular security audits and updates
- Access controls and authentication requirements
- Secure session management
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Your Rights and Choices
7.1 Access and Control
You have the right to:
- Access: View your personal information and study data
- Correct: Update or correct inaccurate information
- Delete: Request deletion of your account and associated data
- Export: Download your study materials and conversation history
- Object: Opt out of certain data processing activities
7.2 Account Management
You can manage your account settings and preferences by visiting your User Profile page.
7.3 Communication Preferences
You can opt out of non-essential communications through your account settings.
7.4 Data Deletion
To delete your account and data, you can:
- Use the account deletion feature in your profile settings
- Contact us at privacy@studywise.onl
Note: Some data may be retained for legal compliance or legitimate business purposes.
8. Children's Privacy
StudyWise is designed for educational use and may be used by students of various ages. We comply with applicable laws regarding children's privacy, including COPPA (Children's Online Privacy Protection Act) in the United States.
If you are under 13 years old, you must have parental consent to use our services. Parents can contact us to review, update, or delete their child's information.
We do not knowingly collect personal information from children under 13 without parental consent. If we become aware of such collection, we will take steps to delete the information promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using StudyWise, you consent to the transfer of your information to our facilities and third-party service providers.
We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy on this page
- Updating the "Last Updated" date
- Sending you an email notification (for significant changes)
Your continued use of StudyWise after changes become effective constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@studywise.onl
- Support: support@studywise.onl
- Website: studywise.onl
13. Regional Specific Rights
13.1 For California Residents (CCPA)
Under the California Consumer Privacy Act, you have the right to:
- Know what personal information is collected
- Know if your personal information is sold or disclosed
- Opt out of the sale of personal information (we do not sell your data)
- Request deletion of personal information
- Non-discrimination for exercising your rights
13.2 For EU/UK Residents (GDPR)
Under the General Data Protection Regulation, you have additional rights including:
- Right to data portability
- Right to restriction of processing
- Right to object to processing
- Right to lodge a complaint with a supervisory authority
By using StudyWise, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.